Shipping Policy

Shipping Policy for Varthaali E-Commerce Marketplace

1. Introduction At Varthaali, we are committed to delivering your orders in a timely and efficient manner. This Shipping Policy outlines the shipping methods, delivery timelines, charges, and other important information related to the shipping of products purchased on our platform.

2. Shipping Methods We partner with trusted courier and logistics providers to ensure prompt and secure delivery of your orders. Shipping methods may vary depending on the product's size, weight, and destination. Available shipping methods will be displayed at checkout.

3. Delivery Locations We deliver to most locations within India. If delivery is not available to your location, you will be notified at checkout. Please ensure that you provide a complete and accurate delivery address to avoid delays.

4. Shipping Charges Shipping charges are calculated based on the product’s weight, size, and delivery location. The applicable shipping charges will be displayed at checkout before you make your payment.

5. Delivery Timeframe

  • Standard Delivery: 5-10 business days (depending on the location and product availability).

  • Express Delivery: 2-5 business days (available for select products and locations).

Please note that delivery timelines are estimates and may be affected by factors such as holidays, weather conditions, or unforeseen events.

6. Order Tracking Once your order has been dispatched, you will receive an email or SMS with the tracking details. You can use the tracking ID to monitor the status of your shipment on the courier partner’s website.

7. Handling and Processing Time Orders are processed within 1-2 business days from the time of purchase. Orders placed on weekends or public holidays will be processed on the next working day.

8. Delayed or Missed Deliveries If your order is delayed, we will notify you via email or SMS. In case the courier partner is unable to deliver the order due to incorrect address, unavailability of the recipient, or any other reason, our customer support team will reach out to you to arrange for a re-delivery.

9. International Shipping Currently, we do not offer international shipping. We only deliver orders within India.

10. Packaging We ensure that all products are securely packed to prevent any damage during transit. If you receive a package that is tampered with or damaged, please do not accept it and contact our customer support immediately.

11. Lost or Stolen Packages Varthaali is not responsible for lost or stolen packages after they have been marked as delivered by the courier. However, we encourage you to reach out to our support team for assistance in locating the package.

12. Return and Exchange Policy For details on how to return or exchange a product, please refer to our Return & Refund Policy.

13. Contact Us If you have any questions or concerns regarding shipping, please contact our customer support team at [insert email] or [insert phone number]. We are here to assist you.

14. Policy Updates Varthaali reserves the right to modify this Shipping Policy at any time. Changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically to stay informed about our shipping practices.

15. Final Note Our goal is to provide a hassle-free shopping experience for our customers. If you have any feedback or suggestions regarding our shipping policy, please let us know. We value your input and strive to improve our services continuously.